Great news for USA and EU customers – it’s now even easier to buy Starling Cycles frames from within the EU and the USA, thanks to two new importers.
Up to this point, we’ve supplied frames direct from the UK to the USA and EU. Orders are placed, frames are prepped and then shipped direct to customers.
But (particularly in the EU) that can be tricky with import fees, shipping times, import taxes and uncertainty over timescales to clear customs.
That problem is now solved thanks to our partners Traillabs and BikeTheWorld.
Both are now holding stock within their respective territories and dealing with sales, warranty and tech support.
Trail Labs is a black-belt-level suspension tuning and servicing centre, based out of Springfield Missouri USA and Starling Cycles USA importer.
Trail Labs is holding stock of Starling Cycles Core frames and can supply anything from frame-only, to full builds to custom projects.
They’re also offering custom-painted frames, with an almost endless supply of paint options and – of course – handling warranty, technical, spares and anything else you might need.
And, because they’re also suspension experts, Trail Labs can work with you to get that suspension setup absolutely dialled.
If you’re looking to buy a Starling Cycles frame in the USA, you can contact Trail Labs here.
BikeTheWorld is a rider-owned company that’s based in Zurich, Switzerland and is the Starling Cycles importer for the EU/mainland Europe.
BikeTheWorld is also holding stock of Starling Cycles Core frames and can supply frame-only, full build and custom builds. They’re going to handle EU sales, warranty, tech and spares and be your one-stop-shop for Starling Cycles in mainland Europe.
The big benefit of BikeTheWorld is that they hold stock within the EU – meaning none of those annoying import fees for EU customers that you’d face when shipping from the UK and no hassles with customs holdups.
If you’re looking to buy a Starling Cycles frame in the EU and mainland Europe, you can contact BikeTheWorld here.
It works however you want it to.
USA and EU customers can contact BikeTheWorld and Trail Labs direct and deal 100% with them. They’re experts, they know our bikes, they can answer pretty much everything you need to know.
Or, if you’d prefer, you’re welcome to contact us here at HQ to discuss your dream build. We can provide all the usual advice that we would to a direct-sales customer, then refer you over to our importers when it’s time to make a sale.
We know you lot like to speak to us when speccing your bikes, so we’re 100% happy to keep that open to all customers.
You can browse the full range of Starling Cycles frames here.
You can contact Trail Labs in the USA here.
You can contact BikeTheWorld in the EU here.
